Terms and Conditions

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Welcome to gracepromotions.com.au (the “Websites” or “Website”). 

This Website is owned and operated by Grace Promotions and Uniforms Pty Ltd, ABN 23 650 624 285 also called "Grace Promotions", "we", "us" or “our”. 

Grace Promotions and Uniforms is a propriety limited company and our offices are located in:  

Grace Promotions and Uniforms Pty Ltd 

Showroom 2/230 Mitcham Road, Mitcham, VIC 3132 

PH: 03 8839 5237

Personal information (address, credit card number, account number, etc.) is encrypted by a 128/256bit SSL connection in an attempt to stop your information being intercepted or read by unauthorized persons. However we do not warrant that our efforts will be successful. Grace Promotions has no access to your bank data, and we do not store your bank or credit card information. 

Grace Promotions is not liable for any damage caused on your computer equipment arising from computer viruses, worms, spyware programs, or likewise because of connecting to the Websites. Please ensure your anti-virus software, firewalls and other protection programs are kept up-to-date.

Information on this website is provided 'as is' and we disclaim all representations, warranties and conditions, express or implied of any kind, including to the extent permitted by law, as to satisfactory quality or fitness for purpose.  

While we make every effort to ensure that the information contained within the website is complete, accurate and current, we expressly do not guarantee that the information is complete, accurate or current and assume no responsibility for any errors or omissions of any kind in the content of the website.  

We reserve the right to amend or supplement the information supplied on this website without prior notice.  

Links available on the website link to websites not maintained or controlled by us. We provide these links for your convenience and are not responsible for their content and do not endorse any pages linked to this website. This also applies to any links to which this website refers, whether directly or indirectly.  

We shall not be liable to any party for any direct, indirect, special, or consequential damages or any damages whatsoever resulting from loss of use, data, profits or expense whether in an action of contract, negligence, or other action arising out of any use of our services or in connection with the use or performance of this website, or the content of this website or referred to on this website or any other website you may access through this website.

This website and its contents are subject to copyright.  

Other than for the purposes of fair dealing, criticism, review, study or research, you may not copy, print or store by electronic or any other means a part or the whole of this website or its contents.

You shall not assign any rights and obligations under these Terms and Conditions whether in whole or in part without the prior written consent of LOD Workwear. Any unauthorized assignment shall be deemed null and void.  

If any provision of these Terms and Conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of these Terms and Conditions and the remainder of the provisions in question shall not be affected thereby.  

Under the Trade Practices Act 1974 ("Act"), where implied conditions and warranties cannot be excluded, any liability in Grace Promotions for breach of such conditions and warranties (other than a condition or warranty implied by section 69 of the Act) shall be limited, at the option Grace Promotions, to the replacement of the Product(s) or the re-supply of the same Product(s); the payment of the cost of replacing the Product(s) or of acquiring equivalent Product(s).  

Neither our failure nor your failure to enforce any Term or Condition constitutes a waiver of such Term or Condition. Such failure shall in no way affect the right to later enforce such Term or Condition.  

Grace Promotions and Uniforms reserves the right to change the Terms and Conditions of sale at any time.

No Grace Promotions and Uniforms employee or agent has the authority to vary any of the Terms and Conditions governing any sale.

Grace Promotions and Uniforms shall not be liable for any delay in performing any of its obligations under these Terms and Conditions if such delay is caused by circumstances beyond the reasonable control of Grace Promotions and Uniforms, and Grace Promotions and Uniforms shall be entitled to a reasonable extension of time for the performance of such obligations.

These Terms and Conditions shall be governed by and construed in accordance with the laws of Victoria and shall be subject to the non-exclusive jurisdiction of the courts of Victoria.

Once a copy of your Order is emailed please take the time to check it carefully, any error (yours/ours) must be found & adjusted prior to final approval  Once we receive your approval to proceed, your items will be supplied according to all the details on the approved order.  If they are not correct, please advise so we can adjust the order.

Selecting the correct size items is the responsibility of the purchaser, To ensure the sizes you have ordered are the best fit, try on prior your logo being added.

You can request the blank stock be made available to you for a fitting or use the sizes specs for each item.  Please request this prior to approval of your order We are unable to replace/refund for incorrect sizes selected.

We are unable to offer a refund/replacement on items customized with branding or for purchasers’ incorrect choice of any colour/style/size.

Additions/Adjustments to already approved orders are not possible 48 hours after approval of order is received.  Not available for express orders.

Cancellations to approved orders: All costs incurred by us at the time of cancellation will remain payable by the purchaser.   

In the event that an item is currently “out of stock” we will contact you to advise.  We always strive to deliver orders on time, however, are not liable for any delays outside of our control (stock unavailability/external couriers/customer approvals) that may delay the order from achieving your required date.  

Rest assured we will advise you (as early as possible) if your required date may not be achieved.   

We offer a replacement for items with a minor manufacturing fault and will refund/replace any item with a major manufacturing fault.  

Please follow the Care instructions of each item carefully, to be eligible for manufacturing fault replacement.  

Note fabric faults must be advised within the first 2 months of washing/wearing, after this time it is impossible to determine if the fault is due to the fabric)

1. Please return all items in their original condition repackaged as received with all swing tags attached.  A $15.00+GST repacking fee per item is payable for all items not in packaging with all tags attached.  Items that are marked/have been laundered are not able to be returned. 

2. For an exchange of size/s return within 14 days from Invoice date  

3. To return an item/s & receive a credit, return within 7 days from Invoice date NOTE a $20 surcharge is payable.   

4. Returns after this date are not possible.   

5. If you are not returning in person, contact us prior to sending to advise which items you will be returning & the tracking number. Please keep a record of your tracking number as you are liable for these items if they are lost in transit.